As with all important philosophies in life the creators of South Park got in one with Eric Cartmans line 'Screw you guys, I'm going home'
And pardon me for using an Americanism that I really rarely resort to -
But 'Like Man' - what the crap is wrong with the world.
Come to think of it what is wrong with me. I have two mobile phones, two computers, and take my ipod absolutely everywhere.
Anyway - my rantings today stem from that one bloody inane, stupid, fucked up, ridiculous, sham of a freakin system that is called customer service by just about every major fucking money scamming entity out there - Banks, Insurance Companies, Retailers of expensive and unreliable goods, Internet and Phone Service Porviders, Utility Companies - and that is the useless fucking rort of call centres.
Want to apply for a home loan, buy a phone, buy and ipod, connect your electricity - wonderful. Go to a nice little desk with some cheery little people or ring and get straight through. Then once they've got you in, you've signed that contract BAM. The shit is on - they get to fuck with you big time.
Need some basic information - like wether or not you are covered for the operation you just found out you need to have - please hold for 20 mins to be told that the money you have been paying for the last three years only gives you %30 cover - despite what the nice little man behind the desk promised. Another 50 cents a week would have done it. Now you will need to pay the $2000 gap.
Problem with your internet connection. Phone someone in another country who you will proceed to spend the next half our so trying to spell out your full name and the suburb you live in. How come their internet connection works all the way from India? Telstra's obvioulsy got the international lines worked out.
Need an appliance looked at. Sorry Maam - you live 2 km out of the Metropolitan area so it will take us at least two weeks to come look at your machine. Did I pay as much as some that lives in Toorak???????????????????????????????????????????? Probably more because I bought my appliance from a store 1km out of the metropolitan area.
Forget Road Rage. I have post traumatic stress induced from dealing with pissy little wankers on the other end of phone at different call centres nearly every freaking day.
In the words of Eric Cartman -
"Screw you guys, I'm going home"
Where I don't have a house phone, or a door bell and I can screen my cell so that I don't have to take calls from any of trying to talk to me about my freaking mobile phone plan or upgrading to a platinum credit card. You don't want to talk to me when I need it - I ain't giving you another freakin call centre sale.
Bring back real people in real customer service centres.
Give our Aussies Back there jobs
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